Shipping & Returns

Shipping Information

· 1-2 Week Shipping
You'll get your order fast and fresh!
Unlike many catalog and internet companies, TheFoodGuys.com & PermaPak.net does not maintain an old supply of inventory! All the food items that we sell are packaged fresh at the time the order is received. This allows us to ship most orders promptly without compromising the storage life of your long term food storage items. Some warehouses maintain an inventory of items that could already be a year or two old before it is actually shipped to you!

· We ship most items via Common Freight Carriers and UPS Ground.
BE SURE TO INCLUDE YOUR COMPLETE STREET ADDRESS since UPS will not deliver to P.O. Boxes. 

· We DO NOT accept international orders online at this time!  Currently we do not ship outside the United States. Please send us your name and address and we will keep it on file for when we do ship outside the United States.

FREE SHIPPING within the 48 Contiguous States only. While we are more than willing to ship any of our products to residents of Alaska & Hawaii, because of their geographical location the cost of shipping our products can be greatly increased, especially on heavy and bulky items. Please contact us for an exact shipping quote!

Return Information 

30-Day Unconditional Satisfaction Guarantee
We want you to be happy with our products. If anything you purchase from us fails to meet your expectations, please contact us. We will resolve any issue with you! We are also confident you won't find a comparable product at a better price anywhere else within 30 days of your purchase. If you find a compareable product anywhere else for less, let us know and we'll match the price and give you a gift certificate toward your next purchase in the amount of the difference!

*FREE SHIPPING is only valid and provided at no cost on orders that are accepted for deliver by the customer and not returned or refused. Orders refused or returned DO NOT qualify for Free Shipping and will incure the full cost of shipping both to and from the customer and any storage fees. Customer will be refunded the balance between amount paid less all shipping costs.

 

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